Terms of Service

Last updated: 7 April 2026

These Terms of Service (“Terms”) govern your access to and use of the AKOX AI website, web application, APIs, and related services (collectively, the “Service”) provided by SOFTASY – Digital Thrill and its affiliates (“we”, “us”, “our”). By creating an account, using a trial, or otherwise accessing the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

AKOX AI is a cloud software platform that helps you manage social media and advertising workflows, including—depending on your plan—AI-assisted generation of text and creative concepts, scheduling, analytics views, channel connections (e.g. Meta for Facebook/Instagram publishing), team collaboration, and storage of brand assets. Features may change over time. We do not guarantee uninterrupted or error-free operation.

2. Eligibility and accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and have authority to bind yourself or the organisation you represent. You are responsible for safeguarding your credentials and for all activity under your account. You must provide accurate registration information and keep it up to date.

3. AI-generated content and human review

The Service may use artificial intelligence and machine learning models to suggest or generate content (including copy, layouts, or creative directions). Output may be inaccurate, incomplete, or unsuitable for your brand or applicable law. You remain solely responsible for reviewing, editing, approving, and publishing any content, and for compliance with advertising rules, platform policies, intellectual property, consumer protection, and sector-specific regulations. We do not warrant that AI output is non-infringing, truthful, or fit for a particular purpose.

4. Third-party platforms and publishing

Connecting third-party services (such as Meta/Facebook/Instagram, or other channels we support) is subject to those providers’ terms and policies. You authorise us to act on your behalf only within the permissions you grant through OAuth or similar flows. You are responsible for maintaining valid connections, permissions, and for content you publish through those platforms. We are not liable for actions, outages, or policy enforcement by third-party platforms.

5. Acceptable use

You agree not to:

• Use the Service for unlawful, fraudulent, harassing, discriminatory, or harmful purposes;
• Attempt to probe, scan, or test vulnerabilities, or bypass security or rate limits;
• Reverse engineer, scrape, or misuse the Service except as permitted by applicable law;
• Upload malware or content you do not have rights to use;
• Resell or redistribute the Service without our written consent.

We may suspend or terminate access for violations.

6. Subscriptions, trials, and billing

Paid plans, trials, upgrades, and cancellations are described on our website and in-product. Payments may be processed by a third-party payment provider (e.g. Stripe). By subscribing, you authorise charges according to the selected plan. Unless stated otherwise, fees are non-refundable except where required by law. Taxes may apply based on your billing address.

7. Intellectual property

We and our licensors own the Service, software, branding, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to use the Service during your subscription or trial. You retain rights to content you upload; you grant us a licence to host, process, and display it as needed to provide the Service. Feedback you provide may be used by us without obligation to you.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED EUROS (€100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment where applicable, legal requirements, or operational reasons, with notice where reasonable. Provisions that by nature should survive (e.g. liability limits, governing law) will survive termination.

11. Changes

We may modify these Terms by posting an updated version and updating the “Last updated” date. Material changes may be communicated by email or in-product notice where appropriate. Continued use after the effective date constitutes acceptance of the revised Terms.

12. Governing law and disputes

These Terms are governed by the laws of Romania, without regard to conflict-of-law rules, unless mandatory consumer protections in your country of residence apply. Courts in Romania shall have jurisdiction, subject to mandatory provisions granting you the right to bring claims in your home jurisdiction where applicable.

13. Contact

For questions about these Terms, contact us at the email address published on our website or in the Service (e.g. support or legal contact). Company: SOFTASY – Digital Thrill (AKOX AI).

This document is provided for information and does not constitute legal advice. You may wish to consult a qualified lawyer for your specific situation.